GLOBAL DIGITAL BUSINESS SOCIETY WWW.GDBS.ORG WWW.GDBS.NET
	Call for Papers INTERNATIONAL CONFERENCE ON SERVICE INNOVATION MANAGEMENT (ICSIM 2012)  TO BE HELD AT HOTEL WINDSOR SUITES, 8-10 SUKHUMVIT SOI, 20 SUKHUMVIT ROAD, BANGKOK, THAILAND During JANUARY 5-7, 2012 PAPER SUBMISSION DEADLINE EXTENDED TO NOVEMBER 24, 2011 Conference Co-Chairs: Professor M.P. Jaiswal, Professor of Information Management, Management Development Institute, Gurgaon (Near New Delhi), India AND Rajendar K. Garg, Professor of Marketing, Indiana University of Pennsylvania, USA Organizing Committee Chair: Dejun Cao, Professor of International Business and Director of Foreign Affairs, Southwestern University of Finance and Economics, China Asia Pacific Chair:  TBA Conference Theme, Nature and Scope The theme of this conference is to bring together professionals from various parts of the world to look at Management Issues relating to innovations in management and technology that affect businesses and services such as, e-business, e-marketing, e-management area. Management issues and Service Quality issues   and their consequent impact on organizational performance would be areas of particular interest. The conference would provide insights on Global Best Business Practices in varied economic environments that would help identify leapfrogging strategies for emerging economies. Papers dealing with all aspects of Online Business and Management and Marketing are welcome. In particular, papers that explore the multidisciplinary nature of the subject matter are encouraged. The conference will specifically entertain papers dealing with applications and innovation management issues in services as well as manufacturing sectors in developed and transitional economies where businesses are continually expanding technological operations and services. Specifically, the conference will have the following tracks: Digital Business Applications and Management Issues both in developing and developed world. Service Innovation - strategies, applications and related issues. Innovation issues in Education, banking and Financial Services sectors E-Learning Issues and Strategies E-Marketing Issues and Strategies Social Network Theories and Practices Global Best Business Practices and Change Management Knowledge Management, Networking/Communities of Practice Customer Relationship Management Innovation in Health Innovation in IT such as Cloud Computing, SaaS, etc. Global IT Strategy and Management Innovations E-Commerce and Internet Marketing, EC Strategies, Service Models, and other EC issues Emerging Business Models and Practices Balance Score Card and Performance Measures. E-Learning Issues and Strategies IT Enabled Services, E-Services, Business Process Outsourcing (BPO) services, etc. Other issues related to Strategic Management of businesses, services, and marketing. Submission Instructions Submissions can be made in a number of categories: Completed research papers, case studies, panels and panel/round table discussion papers. Please follow the following guidelines in preparing your submission. Completed research papers Typically 15-20 pages double spaced or 3000-5,000 words long (excluding abstract and references) Case studies Typically between 15-20 pages double spaced or 3,000 and 5,000 words long Panel and round table discussion proposals Typically a 1000 word synopsis of the topic area to be presented. Please identify the panelists to be involved Doctoral Dissertation Research/Research in Progress Typically manuscripts that are in developmental stages of a doctoral dissertation and where the project has not yet been completed would fall in this category. In preparing your papers, please follow Author Guidelines link. Submission and review process will be handled electronically. Please make your submission as one MSWord or RTF file. Include all figures and tables in relevant places in the text. The title page should indicate the title, author affiliations including telephone, fax and email, in case of multiple authors corresponding author details should be clearly identified. All submissions will be double blind peer reviewed.  Please note that by submitting a paper to this conference, you (the authors) agree and give consent to the publication of the paper in the conference proceedings or in any other form deemed appropriate by GDBS if the paper is accepted by GDBS for presentation at the conference. If the paper is accepted by GDBS, at least one of the author(s) must attend the conference and present the paper. This is a commitment on the part of the authors. Registration Information                        Early (Till Oct. 31)    Regular (Till Dec. 15)   Late (After Dec. 15,2011) International Delegates**          $300                         $350                           $400 ALL International delegates must make a written commitment to register and attend the conference, if their paper is accepted for the conference presentation. Authors should not submit manuscripts unless they are serious about attending the conference.  (Registration fee covers: registration fee, coffee breaks, conference materials and venue costs for the conference.) There will be a 50% discount for the International delegate Ph.D. graduate Students on the registration fee. Please send a copy of your student ID along with your registration form. Those authors who are unable to do online payment for registration may send a bank draft in US dollars in favor of Global Digital Business Society at the contact address of Dr. Rajendar Garg. Registration fee will need to be paid after your paper has been accepted. Please visit the Registration Info page on our website. Submission Process All papers (other than authors from Asia) should be submitted to: GARG@GDBS.ORG AND GARG@IUP.EDU. Please attached the Microsoft WORD file. All papers from Asia including India should be submitted to Professor M.P. Jaiswal (mpjaiswal@mdi.ac.in) with a copy to Dr. Rajendar Garg (GARG@GDBS.ORG) Best or highly selected papers may be considered for publication in the Journal of Digital Business (JDB). However, these papers must be revised to ensure they meet JDB requirements. JDB is a refereed journal and is listed in Cabell directory. Selection of the papers to be included in JDB will be made at the time of the conference.	E